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Statement on Covid-19

Statement on Covid-19

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Updated 22/02/2021

Will will be restarting offering bike hire from the 29th March, which can be booked online. With the shop & workshop remaining open. This is by an appointment only so please call or email before making a visit.

workshop@bikegarage.co.uk and 01433 659345

Updated 31/12/2020

We are now within a Tier 4 area and at this time have paused offering bike hire, the shop & workshop reopen from the 4th of January. This is by an appointment only so please call or email before making a visit.

workshop@bikegarage.co.uk and 01433 659345

Updated 29/11/2020

We will be restarting offering Bike Hire from Friday 4th November, but this is limited to 6 or fewer people or Family groups. And as per current government guidance limited to those within the local area. If you have any questions please call us on 01433 659345

 

Updated 01/11/2020

In light of the new Covid restrictions, we have decided to pause offering bike hire until the 3rd of December.  We will return to an appointment-only basis for repairs and visit to shop.

If you wish to have your bike repaired or serviced please call us on 01433 659345 or email workshop@bikegarage.co.uk before visiting. We have restarting offering our online bike collection and drop off service.

We thank you for your continued custom and look forward to seeing you out on the trails soon.

 

Updated 30/06/20

We are pleased to announce that from Saturday 4th July we will be restarting offering our mountain bike hire.

Bikes will need to be booked online and at this time group sizes limited to 6 riders. Bikes can be booked and paid for at using our online booking system. So we are acting as a collection point at the start of hire reducing the need for face to face interaction.

We will then have bikes ready for your arrival. With all current social distancing measures remaining in place (detailed below). We have also implemented additional steps specifically for the hire bikes.

  • Hire Agreement is completed during the booking process online so reducing steps pre-hire in store.
  • Each bike is thoroughly washed between each hire and contact points are thoroughly cleaned with antiseptic spray.
  • Whilst we are still able to provide a helmet with each hire we would suggest using your own if that is possible. Helmets are cleaned and used on a rotational system allowing 72 hours between hires.
  • Please have a look on our routes page for examples whilst we are still able to provide bespoke route guidance have a look at our extensive routes sections for some inspiration before your hire. https://bikegarage.co.uk/local-info/
  • We have slightly adjusted our hire hours to 9.30-4.30 this is to allow us to have extra time to prepare hire bikes.

For more see our Cycle hire page or give us a call on 01433 659345.

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border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;”></div> <div style=” background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;”></div></div></div><div style=”padding: 19% 0;”></div> <div style=”display:block; height:50px; margin:0 auto 12px; width:50px;”><svg width=”50px” height=”50px” viewBox=”0 0 60 60″ version=”1.1″ xmlns=”https://www.w3.org/2000/svg” xmlns:xlink=”https://www.w3.org/1999/xlink”><g stroke=”none” stroke-width=”1″ fill=”none” fill-rule=”evenodd”><g transform=”translate(-511.000000, -20.000000)” fill=”#000000″><g><path d=”M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631″></path></g></g></g></svg></div><div style=”padding-top: 8px;”> <div style=” color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;”> View this post on Instagram</div></div><div style=”padding: 12.5% 0;”></div> <div style=”display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;”><div> <div style=”background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);”></div> <div style=”background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;”></div> <div style=”background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);”></div></div><div style=”margin-left: 8px;”> <div style=” background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;”></div> <div style=” width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; 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overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;”><a href=”https://www.instagram.com/p/CCDYb6hHFCT/?utm_source=ig_embed&amp;utm_campaign=loading” style=” color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;” target=”_blank”>A post shared by James Irwin (@bike_garage)</a> on <time style=” font-family:Arial,sans-serif; font-size:14px; line-height:17px;” datetime=”2020-06-30T08:39:49+00:00″>Jun 30, 2020 at 1:39am PDT</time></p></div></blockquote> <script async src=”//www.instagram.com/embed.js”></script>

Updated 24/04/20

Bike Garage is now switching to a closed workshop, with repairs being carried out behind closed doors. This is in accordance with the latest government advice.

We are offering a local collection and delivery. This is a service for our local customers, being limited to residents of the Hope Valley. With 4 collection slots available each day bookable online or by phone.

To ensure the safety of our staff and customers, all payments will be taken over the phone.

In line with the National Park, county council and local recreational landowners discouraging visits to the Peak District from afar by tourists and holidaymakers, we are not currently offering bike hire.

Please call us rather than visiting the shop.

 

We would like to thank all of our customers for your continued support and calls to check in with us.

Bike Garage has carefully reviewed the Gov­ern­men­t’s advice and guidance with regards to Covid-19. Their strat­e­gy is to slow down the transmission of the virus ensuring the healthcare system can cope whilst pro­tect­ing the vulner­a­ble and elder­ly. It is also vital to keep the economy going and ensure all businesses large and small carry on being able to provide support and employment for their staff and goods and services for their customers for as long as it is safe and appropriate to do so.

  • So with that in mind, Bike Garage is open for business at the time of writing but we have also put in place a strategy to ensure we follow all appropriate guidance and put the safety and well-being of our customers and staff at the forefront of everything we do.
  • We are com­mit­ted to the health and well­be­ing of our staff and cus­tomers and will review best prac­tice regularly, daily if necessary.
  • We are vigorously imple­ment­ing the high­est stan­dards we practically can of transmission pre­ven­tion in the store includ­ing, for instance, reg­u­lar cleaning of all frequent hand-touch points such as the PDQ (Card payment) machines and the counter area.
  • Our staff will observe the 2-metre dis­tance rule from customers and col­leagues as much as practically pos­si­ble.
  • Hand wash­ing facilities are available and all our staff have com­mit­ted to wash hands thor­ough­ly at least every hour.
  • You can be assured of a warm welcome as ever when you enter the shop but we ask you to respect our policy of no shak­ing of hands or phys­i­cal con­tact.
  • If any of our customers are feeling unwell, we ask you not to come to the store until you have recovered.

We are also able to offer bike collection & delivery service locally and a small charge to cover fuel for those further away. If you would like your bike serviced please contact us phone 01433 659345 or email us workshop@bikegarage.co.uk to discuss further.

We have been speaking to many of our friends who also run small businesses to look at other ways of supporting each other at this time.

In the meantime, keeping fit and active is something you can do safely and within the current guidelines for social distancing and self-isolation if you are in a vulnerable group. There are few more rewarding ways of doing that than cycling so keep pedalling, keep safe and we look forward to seeing you soon.

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